Announcements & Field Alerts for Pharma Teams
Send an announcement or an urgent alert to the people who need it, from one rep to the whole company. See who opened it, who acknowledged it, and remind the ones who did not.
Messages that reach the field and can be checked
Policy changes, new product messages and urgent notices usually go out in chat groups. Nobody can say who read them, and the message is buried the next day.
In RxRep a manager writes an announcement or a field alert, picks the audience, and publishes it now or schedules it. Each person gets it in the app and by email, and on the mobile app as a push. The manager sees who has viewed it and who has acknowledged it. Announcements are included in the Standard and Complete plans.
Why announcements need tracking
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Chat groups bury notices and show no proof of reading
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Urgent changes need to stand out from routine messages
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Different teams need different messages
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Policy and compliance notices need acknowledgement
What you can do
Announcement or alert
Choose a priority of normal, important or urgent and one of nine categories, such as product, sales, policy or compliance. Urgent items are marked as urgent.
Choose the audience
Send to individuals, your own team, a territory, a role or the whole organization, depending on your permission.
Draft, schedule or publish
Save a draft, set a publish time, or publish now. An optional expiry hides the item later.
One attachment
Attach a PDF, Word file or image up to 10 MB, and optionally link a training program.
See who has read it
Opening an item records that it was viewed. The analytics page shows totals and a person-by-person list.
Require acknowledgement
Ask people to acknowledge an item, then see who has and has not.
Remind the rest
Send a reminder to everyone who has not yet acknowledged.
In-app, email and push
Each recipient gets a bell notification and an email, and a push on the mobile app. People can switch announcement channels off in their profile.
How RxRep helps
Chat groups
- One message to everyone
- No way to know who read it
- Urgent news looks like the rest
- Chasing people by phone
- Files lost in the thread
With RxRep
- Targeted by person, team, territory, role or company
- Viewed and acknowledged per person
- Priority and an urgent label
- One reminder to those who have not acknowledged
- Attachment kept with the announcement
Benefits
Frequently asked questions
Ready to put field announcements to work?
From $7 per user per month. Start with a 7-day free trial, or let us show you around first.